Privacy Policy

We collect personal and academic information you voluntarily provide to us, including:

• Personal Identification: Full name, address, email address, phone number, and date of birth.

• Enrollment Data: Target exams (JEE/NEET), current school/standard, mock test scores, and performance history.

• Technical Data: Device information, IP address, platform login times, and diagnostic statistics from our online testing servers.

We utilize your data purely to facilitate a superior educational experience. Specifically, we use it to:

• Process enrollments, assign batches, and deliver digital/physical study materials.

• Run our AI analytics engine to provide customized test feedback and weak-area analysis.

• Send course updates, schedule changes, assignment notifications, and motivational materials.

• Comply with accounting guidelines and transaction recording requirements.

We unequivocally DO NOT sell, rent, or lease student contact databases to third-party telemarketers or advertisers.

We heavily invest in securing our data infrastructure. We deploy robust encryption standards (AES/SSL), isolated databases, and heavily restricted access controls to ensure your academic and personal information cannot be accessed maliciously.

However, it is the user's responsibility to keep login credentials confidential. Do not share your LMS (Learning Management System) passwords with peers.

To provide features like video streaming, secure payment gateways, and SMS notifications, we integrate with trusted third-party services (e.g., AWS, Razorpay, Twilio). These services are strictly bound by confidentiality agreements and act only as data processors on our behalf.

We retain active student data for the duration of the enrolled course. Academic records (test scores/ranks) may be retained long-term in an anonymized format for statistical modeling and improving our pedagogy. Financial data is kept as long as mandated by Indian taxation laws.

As a user (or parent/guardian), you have the right to:

• Request a detailed transcript of the data we hold on your profile.

• Correct any inaccurate personal details via the student dashboard.

• Request total deletion of your account and personal data, subject to ongoing contractual or legal obligations.

To exercise these rights, email us at privacy@onlinephysicspreparation.com.

Online Physics Preparation reserves the right to revise this Privacy Policy periodically. Notice of significant changes will be broadcasted to active users via email or a platform bulletin.

If you have inquiries, concerns, or require clarification regarding data handling, please reach out via our Contact page or directly email our Data Protection Desk at contact@onlinephysicspreparation.com.